Frequently Asked Questions
Everything you need to know about MOZA Racing gear and services.
What is the standard shipping time for MOZA orders?
Most orders are processed within 2-3 business days. Depending on your location, shipping typically takes 7-15 business days for international delivery via our regional warehouses.
Are MOZA Racing wheel bases compatible with consoles?
MOZA Racing products are primarily designed for PC. However, specific models like the R3 bundle are compatible with Xbox. For other bases, a third-party converter may be required for console use.
What is your return policy for defective electronics?
We offer a 14-day return window for products in original packaging. If you experience a hardware defect, our 12-month limited warranty covers repairs or replacements after technical evaluation.
How do I update the firmware on my MOZA devices?
All firmware updates are managed through the MOZA Pit House software. Simply connect your device via USB to your PC and follow the prompts in the software dashboard.
Do you offer international warranty support?
Warranty services are generally handled by the original point of purchase. If you bought directly from our website, our global support team will coordinate parts or repairs through our nearest service center.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna or Affirm depending on your shipping region.